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Legal
Effective date: 30 March 2026
Governing law: Information Technology Act, 2000 (India) & Digital Personal Data Protection Act, 2023
Forestock ("we", "us", "our") is an AI-powered inventory forecasting service for Shopify merchants, accessible at getforestock.com. This Privacy Policy explains how we collect, process, store, and protect your information when you use our service.
By accessing Forestock, you agree to the practices described in this policy. If you do not agree, please do not use the service.
Data Controller: Forestock
Contact: support@getforestock.com
Account Information
Name, email address, and authentication credentials collected via Clerk when you sign up or sign in. We do not store passwords — authentication is handled entirely by Clerk.
Inventory & Sales Data (CSV)
CSV files you upload containing product names, SKUs, sales figures, stock levels, and prices. This data is sent to our AI inference layer (Groq) solely to generate your forecast. Groq does not retain or train on this data. The resulting forecast is stored in your account for history and trend tracking.
Forecast History
Health scores, product analyses, reorder recommendations, and AI summaries generated from your uploads, stored in Supabase under your account ID so you can view trends over time.
Payment Information
Payment transactions are processed by Razorpay. We never receive, store, or handle your card details. We store only: plan type, payment confirmation ID, and timestamp.
Usage & Technical Data
Server logs (IP address, request timestamps, HTTP status codes) retained for up to 30 days for security monitoring and debugging. No third-party analytics SDK is installed.
Your data is stored in Supabase (PostgreSQL) hosted on AWS infrastructure. Security measures include:
When you upload a CSV, the data is transmitted over TLS to Groq (inference API) for analysis. Groq processes it to generate your forecast and does not retain or train on your data. The raw CSV is not stored by us — only the AI-generated analysis result is saved to your account.
Clerk
Authentication and user management
Supabase
Database — forecast history and account data
Groq (Meta Llama)
AI inference — CSV sent for forecast generation, not stored
Vercel
Hosting, edge network, and deployment
Razorpay
Payment processing — card details never reach our servers
Resend
Transactional email delivery (alerts only)
We use only necessary cookies for authentication (Clerk session tokens), payment security (Razorpay), and database sessions (Supabase). We do not use advertising or tracking cookies. See our full Cookie Policy.
Forecast History
Retained for as long as your account is active. Deleted within 30 days of account deletion.
Raw CSV Data
Not stored — the CSV is sent to the AI for processing and discarded. Only the generated forecast result is kept.
Server Logs
Security and access logs retained for 30 days for fraud monitoring and debugging, then automatically deleted.
Payment Records
Payment confirmation IDs and subscription status retained for 7 years to comply with Indian financial regulations.
Under the Digital Personal Data Protection Act, 2023 (India) and general data protection principles, you have the right to:
To exercise any of these rights, email support@getforestock.com. We will respond within 30 days.
Forestock is a business tool intended for adults (18+). We do not knowingly collect data from anyone under 18 years of age. If you believe a minor has provided us with personal data, contact us immediately and we will delete it.
We may update this Privacy Policy as our service evolves or regulations change. When we make material changes, we will notify you by email (if you have an account) and update the effective date at the top of this page. Continued use after changes constitutes acceptance.
For privacy questions, data requests, or complaints:
Forestock
Email: support@getforestock.com
Subject line: Privacy Request — [Your Name]
Response time: within 30 days of receipt